Help Center

Frequently Asked Questions

Shipping & Payment Info

When will my order ship?

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday.

What payment types are accepted?

We accept Visa, Mastercard, Discover, and American Express, PayPal and Apple Pay!

Who can I contact with questions about my order?

You may email us at

Product Info

Where are your product made?

All of our products are proudly made in the USA.

How often should I reapply my sunscreen?

For continued sun protection, sunscreen should be applied at least every 2 hours, if playing in water, swimming, or sweating, should be applied after the water resistant time (80 minutes), as well as after towel drying.

Where can I find the expiration date of my Sonrei sunscreen?

The expiration date of our products can be found on the crimp seal of the tubes.

Are your products water resistant?

Yes, Sonrei products are water resistant for 80 minutes, which is the maximum water resistance claim allowed by the FDA in the United States.

Do your products contain parabens or PABA?

No, all Sonrei products are paraben free and PABA free.

Are your products gluten-free?

Yes, all Sonrei products are gluten-free.

Are your products vegan friendly?

Yes, all Sonrei products are vegan friendly.

Are your products reef friendly?

Yes, Sonrei products adhere to all of the guidelines of being considered reef-friendly, meaning they are free of the chemical sunscreen actives Oxybenzone and Octonixate.

Our passion is to develop products with environmental artistry. We look at the entire sunscreen formula – not just SPF actives – when evaluating our success. 

Are your products animal cruelty free?

Yes, all Sonrei products are animal cruelty free.

Do any products contain genetically modified organisms (GMO)?

No, all Sonrei products are non-GMO.

Are your products natural?

Sonrei products are made with natural ingredients from the earth but are not 100% natural.

Do your products contain fragrances?

No, Sonrei products are fragrance free.

Get in touch

Have questions about your order, or a general enquiry?